Terms of Use
Effective Date: July 16, 2026
These Terms of Use (“Terms”) govern your access to and use of the website operated by Throughline Communications LLC (“Throughline,” “we,” “us,” or “our”) located at https://www.throughlinecommunications.com (the “Site”).
By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
Relationship to Privacy Policy
Your use of the Site is subject to our Privacy Policy, which describes how we collect, use, and protect information. By using the Site, you consent to our data practices as described in the Privacy Policy.
Informational Use Only
The Site and its content are provided for general informational purposes only. Nothing on the Site constitutes legal, financial, or professional advice, and you should not rely on Site content as a substitute for advice from qualified professionals.
You agree that you will not rely on any content on the Site as the basis for decisions involving legal, financial, or business risk.
Use of the Site does not create a client, advisor-client, fiduciary, or other professional relationship with Throughline.
No Client Relationship
Submitting an inquiry, completing a form, or communicating with us through the Site does not create a client relationship. Any engagement with Throughline will occur only through a separate written agreement executed by both parties.
Intellectual Property
All content on the Site—including text, graphics, logos, and design elements—is owned by or licensed to Throughline and is protected by applicable intellectual property laws.
You may access and use the Site solely for your personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, scrape, train models on, or otherwise exploit Site content without our prior written consent.
Acceptable Use
You agree not to:
- Use the Site for unlawful, deceptive, or prohibited purposes
- Attempt to interfere with the Site’s operation, security, or availability
- Submit false, misleading, malicious, or harmful information
- Use automated means (including bots or scrapers) to access or extract content
We reserve the right to restrict or terminate access to the Site for violations of these Terms.
Use of Automated and AI-Assisted Content
Some Site content may be generated or assisted by automated or artificial intelligence tools. Such content is provided for general informational purposes only and may not be complete or error-free. You assume all risks associated with the use of or reliance on any AI-assisted content.
Third-Party Links and Content
The Site may include links to third-party websites or embedded content. We do not control and are not responsible for the content, practices, or policies of third parties. Accessing third-party sites is at your own risk.
Disclaimer of Warranties
The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Throughline disclaims all warranties, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Site will be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Throughline will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-laws principles.
Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved by binding arbitration administered in North Carolina, except where prohibited by law.
By continuing to use the Site after these Terms are posted, you knowingly and voluntarily agree to this arbitration provision.
Arbitration will be conducted on an individual basis. You and Throughline waive the right to a jury trial and the right to participate in a class or representative action, to the extent permitted by law.
Changes to These Terms
We may update these Terms from time to time. The “Effective Date” reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Terms.
Contact
Questions regarding these Terms may be directed to: info@throughlinecommunications.com
Throughline Communications LLC
Privacy Policy
Effective Date: July 16, 2026
Who We Are
Throughline Communications LLC (“Throughline,” “we,” “us,” or “our”)
Website: https://www.throughlinecommunications.com
Email: info@throughlinecommunications.com
Location: United States
Scope of This Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with our content, or submit information through our online forms.
This policy does not apply to client services governed by separate engagement letters, contracts, or nondisclosure agreements, which control confidentiality and data handling for those engagements.
Information We Collect
Information You Provide Voluntarily
You may provide personal information, including:
- Name, email address, company name, and professional role
- Message content or inquiry details
- Files or materials you upload
- Any other information you choose to submit
You are not required to provide personal information to browse the site.
Information Collected Automatically
When you visit our website, we automatically collect limited technical and usage information, including:
- IP address
- Device identifiers, browser type, and operating system
- Pages viewed, time spent, navigation paths, scroll activity, and referring URLs
- General interaction and engagement data
This information is collected through server logs, cookies, pixels, tags, and similar technologies and is used for site operation, security, analytics, and performance optimization.
Comments (If Enabled)
If visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user-agent string to assist with spam detection and moderation.
How We Use Information
We use collected information to:
- Respond to inquiries and provide requested information
- Operate, maintain, secure, and improve our website
- Analyze how visitors interact with the site (including navigation patterns, scrolling, and engagement behavior) to improve usability and performance
- Detect, prevent, and address fraud, abuse, and security issues
- Support internal research, analytics, and operational planning
If you later become a client of Throughline Communications LLC, your information will be handled in accordance with the applicable engagement documentation.
Our Use of Artificial Intelligence (AI)
Throughline Communications LLC may use trusted third-party artificial intelligence (“AI”) tools to support limited internal and operational functions, including:
- Drafting, editing, or summarizing website content and communications
- Organizing or synthesizing information you submit
- Research assistance using publicly available information
- Spam detection, abuse prevention, and website security
Data Protection & AI
- We do not use personal information collected through this website to train public or general-purpose AI models for our own purposes.
- Where feasible, we minimize, mask, or de-identify personal data before processing it with AI tools.
- AI service providers act as service providers/processors and may process limited information solely to deliver services to us.
- Where available, we configure AI tools to opt out of model training and restrict secondary data use.
- We do not upload confidential client information to AI tools without explicit consent or a suitable contractual basis.
- AI-generated outputs are reviewed by humans before being relied upon for substantive conclusions or advice.
You may request that your submissions not be processed using AI tools by contacting info@throughlinecommunications.com. We will honor reasonable requests.
Cookies & Similar Technologies
Functional Cookies
Enable core site functionality and remember user preferences (such as saving comment details). These cookies may persist for up to one year.
Analytics & Performance Cookies
Help us understand website traffic, engagement, and performance so we can improve the site.
Your Choices
Most browsers allow you to control or delete cookies through their settings. Disabling cookies may limit certain site features.
Embedded Content & External Links
Our website may include embedded content (such as videos, images, or articles). Embedded content from third-party websites behaves as if you visited those websites directly and may collect data, use cookies, or track interactions in accordance with their own privacy policies. We do not control these third-party practices.
Service Providers
We engage third-party vendors for website hosting, analytics, security, email delivery, form processing, comment moderation, and AI-enabled services. These vendors process personal information only as instructed by us and only to provide their contracted services. They are not authorized to use personal information for their own independent purposes.
Disclosure of Information
We do not sell personal information and do not disclose personal information for cross-context behavioral advertising.
We may disclose information:
- To service providers and professional advisors acting on our behalf
- To comply with legal obligations, subpoenas, or lawful government requests
- To protect the rights, safety, and property of Throughline Communications LLC or others
In the event of a merger, acquisition, reorganization, or asset sale, information may be transferred as part of that transaction, subject to this Privacy Policy.
Data Retention
- Comments: Retained indefinitely to facilitate follow-up moderation.
- Forms and communications: Retained only as long as reasonably necessary for business, legal, tax, or audit purposes.
- User accounts (if enabled): Retained while the account remains active.
We periodically review stored information and delete or anonymize data that is no longer needed.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete personal information
- Restrict or object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
Requests may be submitted to info@throughlinecommunications.com. We may verify your identity before fulfilling requests.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.
International Visitors
If you access this website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with different data-protection laws.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy or our use of AI may be directed to:
info@throughlinecommunications.com
Throughline Communications LLC